Frequently Asked Questions

You will only be given one membership card. A second card would require a second Gold Pass membership to be purchased. Gold Pass cards must be present to be used for entry. Receipt of purchase or digital photos of your card will not be accepted. If you have lost your card, please contact Park & Program Services at 843-795-4386 or visit your nearest park office to replace it. There is a $5 replacement fee.

By downloading the Charleston County Parks membership and programs app, you may present your Gold Pass on your phone to be scanned.

Gold Pass members can use their phones as their membership card at park entrances with the Charleston County Parks app. On the app, you can also see a schedule of your upcoming and past registered activities and book your next adventure.  Whether you're heading to the park for a day of fun or joining one of our programs, you’ll have easy access to your cards, registrations, and notifications —all at your fingertips. It’s simple to get started. Visit the Apple App Store or Google Play to download the app., sign in, and you’re ready to go! 

Once reported as lost, your membership card will be deactivated, and you will need to receive a new card. Please contact Park & Program Services (843-795-4386 or email) or visit your nearest park office to replace it. There is a $5 replacement fee. 

The Individual Pass is a non-transferable picture ID valid for walking, biking, and driving into select Charleston County Parks. The Gold Pass offers admission per vehicle to additional parks and facilities and select special events.

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You were asked during the original purchase process if you would like your pass to auto-renew. If you checked "yes," the credit card you used in your initial purchase will be charged when your membership term ends and it is time for renewal. You will not need to receive a new membership card.

If you need to cancel your membership, please call Park & Program Services 843-795-4386.

The Gold Pass is transferable between vehicles and members in your household. The primary purchaser does not need to be present.

Gold Pass members do not need to go online for advance tickets; just bring your Gold Pass with you to the event entrance to be scanned. Gold Pass must be present for admission; receipt of purchase will not be accepted. Gold Passes will not be sold on-site at events. 

If you purchase your membership in one of our park offices, you will be given your card at that time. 

If you purchase your pass online, you will be given an option to have us send a new membership card, renew to your existing card, or pick up a new card at a park office. Please allow 5-7 business days for your membership to be processed.

If you are renewing your membership, you may keep your existing card. If you ask for a new card to be sent, your existing card will be deactivated.

No, Gold Pass membership benefits are only valid at parks and facilities offered by the Charleston County Park & Recreation Commission. You can find more information on the parks and facilities managed by the South Carolina Department of Parks, Recreation & Tourism by visiting their website.

No. Gold Pass membership benefits do not include rental or reservation discounts or program registration discounts.

No, we offer Charleston County resident and Senior 60+ discounts only.

Yes. Login to your account to renew your pass or to see when the pass is up for renewal.

If you are renewing your membership, you may keep your existing card. If you ask for a new card to be sent, your existing card will be deactivated. 

If you have changed your email address, you will not be able to log in with your new email address. Please call Park & Program Services at 843-795-4386 to update your account.